Welcome to our crackers website. By using this website or placing an order, you agree to the following terms and conditions.
We make every effort to ensure that product names, images, descriptions, prices, and quantities are accurate. Minor variations may occur depending on the product batch.
Orders are confirmed only after successful payment or confirmation as applicable. We reserve the right to cancel or reject an order due to stock availability, pricing errors, or other valid reasons.
Delivery timelines may vary depending on location, weather, transportation, and other circumstances. Customers are responsible for providing accurate delivery details.
Fireworks must be used responsibly and according to applicable laws and safety instructions. Customers should follow all safety precautions and use fireworks only in suitable, open areas.
Fireworks should be purchased and used only in accordance with applicable local laws, regulations, and age restrictions. Customers are responsible for ensuring compliance with the laws applicable to them.
Returns, replacements, and cancellations are subject to our applicable return and cancellation policy. Certain products may not be eligible for return due to their nature.
Prices and offers may change without prior notice. Any applicable taxes, delivery charges, or additional fees will be communicated during the ordering process.
Customers agree not to misuse the website, place fraudulent orders, or use the website for any unlawful purpose.
We are not responsible for injuries, damages, or losses resulting from improper handling, storage, transportation, or use of fireworks. Customers must follow the manufacturer's instructions and safety guidelines.
We reserve the right to update these Terms & Conditions whenever necessary. Updated terms will be posted on this website.
For questions regarding orders, products, or these Terms & Conditions, please contact our customer support team.
By placing an order, you acknowledge that you have read and agreed to these Terms & Conditions.
We want every customer to have a smooth and satisfactory shopping experience. Please read our cancellation and refund policy before placing an order.
Orders can be cancelled only before they are processed or dispatched. Once an order has been dispatched, cancellation may not be possible.
Refunds may be provided for:
If you receive a damaged product, please contact us as soon as possible with your order details and clear photographs or videos of the damaged item and packaging.
Due to the nature of fireworks and safety regulations, opened, used, mishandled, or damaged products may not be eligible for return or refund.
Once a refund is approved, the amount will be processed through the original payment method, where applicable. The time taken for the refund to appear may depend on the payment provider or bank.
If you receive an incorrect or incomplete order, contact our customer support team promptly. We will review the issue and, where applicable, arrange a replacement or refund.
Refunds or replacements for orders delayed, lost, or damaged during delivery will be handled based on the circumstances and the applicable delivery partner's process.
Products purchased under special offers, discounts, or promotional schemes may be subject to specific cancellation and refund conditions.
Please contact our customer support team with your order number, registered phone number, and details of your request. Supporting photographs or videos may be required for damaged or incorrect products.
We reserve the right to modify this Cancellation & Refund Policy when necessary. Any updated policy will be published on our website.
By placing an order, you acknowledge and agree to this Cancellation & Refund Policy.
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2/327A,Ramasamy Puram Colony , Meenampatti, Sivakasi, Sivakasi, TN 626189
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